HAW 2012 Community Connect Event Reports

Homlessness Action Week 2012 Community Connect Event Reports



Opening of the Richmond Drop-in Centre at the Richmond HAW Connect Event. Left to Right: Councilor Bill McNulty Reverend Margaret Cornish, Mayor Malcolm Brodie, Dianne Woodhouse and Councilor Linda Barnes.

Connect events took place in Vancouver, Surrey, Tri-Cities, New Westminster, Burnaby, Maple Ridge, Langley, Richmond and the North Shore.  Created in the City of San Francisco, Connect events are a successful model of connecting clients with much needed services at a single access point, to facilitate a transition from living on the street to housing. 

Connect events are held throughout the year in many communities, some as often as once a week.  Each year the RSCH offers grants to communities to offer an augmented Connect event for Homelessness Action Week.  Funds typically go towards venue costs and hygiene or care kits filled with supplies to support the day-to-day health needs of clients accessing the event.

Highlights from this year’s HAW events include attendance of 28 past Burnaby Connect event clients who had since been housed, a “best food” competition among caterers at the Vancouver event, a donation of 600 pairs of socks to the North Shore event from students of Capilano College, opening of a drop-in centre in Richmond (photographed above), and the launch of the first Connect event ever in Langley.

Suggestions for improvement for future connect events are to hold the events in bigger venues, to not publicize the events at “Homeless Connect Events” but rather “Connect Events” so as to not stigmatize the patrons of the events, and to designate the HAW date earlier so that local planning may begin earlier.

Seven communities provided data on their Connect events, reporting an estimated 983 clients who accessed seven out of the total nine RSCH-supported Connect events.  Of note is that at the Vancouver Connect event, 57% of clients reported that they were paying rent.  In other communities, as little as 20% of the Connect event clients reported that they were homeless.  It is difficult to tell the exact number of homeless clients in survey results as social stigmas on homelessness often affects self-reporting of a person’s situation of homelessness.  An overview of the data collected is provided in the adjacent table, with full reports available below.


No. of clients

Change from last year

No. of service providers

Other data collected

Burnaby 224 +42 24 Total attendees, no. of volunteers, special guests, and no. of clients accessing each service.
Vancouver 350 (est.) No change. 58 247 surveys completed on client profile: age, ethnicity, origin, residence, time lived in the Lower Mainland, where they spent the night.
North Shore 100 (est.) Not reported. 11 76 surveys completed on client age, housing status, and services accessed at the event.
Richmond 53 (est.) Not reported. Not reported. 44 surveys completed on client age, gender and services accessed.
Tri Cities 41 -52 18 13 exit surveys completed on client feedback and services accessed.
Langley 90 (est.) N/A (First connect event.) 13 No. of volunteers, and no. of clients accessing services.


HAW 2012 Burnaby Homeless Connect summary report

Vancouver HAW 2012 Homeless Connect – Final Report

North Shore HAW 2012 Report 

Richmond HAW 2012 Connect Event Summary Report

Richmond HAW 2012 Connect Event Detailed Report

HAW 2012 Langley Connect Event Summary

New Westminster Connect Event

Tri Cities HAW 2012 Connect Event Report